TERMS OF SERVICE

2.1 Eligibility: By registering, you represent and warrant that: (a) you are at least 18 years old; (b) you have legal capacity to contract under Applicable Law; (c) you are not barred from using the Platform under any Applicable Law; (d) if registering on behalf of an organization, you have authority to bind it; (e) you are not located in, under control of, or a national of any sanctioned country.

2.2 Account Registration: You must provide accurate, current, and complete information. You are solely responsible for: (a) maintaining credential security; (b) all activities under your account; (c) immediate notification of any unauthorized access. Account sharing is strictly prohibited. Each Authorized User requires individual credentials.

2.3 Authentication via Firebase: Platform authentication is provided through Firebase Authentication (Google LLC). By creating an account, you acknowledge that: (a) your authentication data is processed by Google LLC as an Infrastructure Provider; (b) Google's authentication services are subject to Google's terms and privacy practices; (c) Legalica acts as data controller for account management decisions while Google acts as processor for authentication processing; (d) Legalica is not liable for Firebase Authentication service interruptions or security failures originating from Google's infrastructure, except to the extent caused by Legalica's own gross negligence (raske hooletus) or intentional misconduct (tahtlik tegu) in configuring or managing the service.

2.4 No Account Recovery Liability: Legalica is not responsible for lost access due to: (a) your failure to maintain valid contact information; (b) your loss of authentication credentials; (c) email service provider issues; (d) device loss or compromise. Account recovery is provided as a courtesy, not an obligation.

3.1 Platform Description: Legalica provides an AI-powered legal intelligence platform assisting legal professionals, businesses, and individual users with: (a) cross-jurisdictional legal research and analysis across 324 Supported Jurisdictions in 187+ languages; (b) AI-assisted document drafting and automation; (c) corporate intelligence, UBO tracing, and due diligence; (d) KYC/AML risk assessment; (e) matter-centric workspace and calendar management.

3.2 License Grant: Subject to compliance and payment, Legalica grants a limited, non-exclusive, non-transferable, non-assignable, revocable license to access and use the Platform during the Subscription Term for internal business or personal purposes only.

3.4 No Infrastructure Control: YOU ACKNOWLEDGE THAT LEGALICA DOES NOT OWN, OPERATE, OR CONTROL THE PHYSICAL INFRASTRUCTURE ON WHICH THE PLATFORM RUNS. All physical servers, network equipment, data centers, and underlying cloud infrastructure are owned and operated by Google LLC pursuant to the Google Cloud Platform Terms of Service. Legalica is a customer of Google Cloud in the same manner that you are a customer of Legalica.

3.5 Infrastructure Provider Reliance: Legalica's ability to provide the Platform is entirely dependent on: (a) Google Cloud's continued provision of services; (b) Third-Party LLM providers' continued API availability; (c) External corporate registries' continued data access; (d) Internet connectivity and DNS resolution. Legalica is not responsible for failures, outages, data loss, or security breaches originating from Infrastructure Providers or External Registries, except where such failure is caused by Legalica's gross negligence (raske hooletus) or intentional misconduct (tahtlik tegu) in selecting, configuring, or managing such providers.

3.6 Restrictions: You shall not: (a) reverse engineer, decompile, or disassemble the Platform; (b) create derivative works; (c) sublicense, rent, lease, or sell access; (d) interfere with Platform integrity or performance; (e) use automated scripts, bots, or scrapers; (f) circumvent access controls or rate limits; (g) use Platform data to develop competing products; (h) provide legal services to third parties without proper licensure; (i) use AI Output to misrepresent legal status, forge documents, or deceive courts; (j) represent AI Output as original legal work in violation of professional conduct rules.

3.7 Serverless Compute Location: Certain background and orchestration tasks (for example, payment-webhook processing and AI request routing) execute as serverless Cloud Functions in Google Cloud's us-central1 region (USA). This processing is transient: no Customer Data is persisted in that region, and all structured data storage and file storage remain in the European Union (europe-west3 — Frankfurt). Transfers are covered by Google's Data Processing and Security Terms, including the EU Standard Contractual Clauses (Commission Implementing Decision (EU) 2021/914) and Google's certification under the EU-US Data Privacy Framework. Full data-flow details are on our Infrastructure page.

4.1 Not a Law Firm: LEGALICA IS NOT A LAW FIRM. NONE OF OUR EMPLOYEES, CONTRACTORS, OR AGENTS ACT AS ATTORNEYS FOR YOU. THE PLATFORM IS A SOFTWARE TOOL ONLY. IT DOES NOT PROVIDE LEGAL ADVICE, LEGAL OPINIONS, OR LEGAL SERVICES.

4.2 No Reliability Warranty: AI Output may contain: (a) factual errors; (b) outdated information; (c) incomplete analysis; (d) "AI hallucinations" — plausible-sounding but fabricated content including fictitious cases, statutes, or authorities; (e) jurisdictionally inappropriate analysis. ALL AI OUTPUT MUST BE INDEPENDENTLY VERIFIED BY A QUALIFIED LEGAL PROFESSIONAL LICENSED IN THE RELEVANT JURISDICTION(S).

4.3 No Attorney-Client Relationship: Your use of the Platform does not create: (a) an attorney-client relationship with Legalica or any third party; (b) any privileged or confidential relationship; (c) any duty of care beyond the contractual obligations in these Terms.

4.4 Jurisdictional Variations: Laws vary significantly across 324 Supported Jurisdictions. The Platform may not account for all local variations, recent amendments, or jurisdiction-specific requirements. You are solely responsible for ensuring compliance with the specific laws of your relevant jurisdiction(s).

4.5 Professional Judgment Required: THE PLATFORM ASSISTS, NOT REPLACES, PROFESSIONAL LEGAL JUDGMENT. THE USE OF AI TOOLS DOES NOT RELIEVE ATTORNEYS OF THEIR PROFESSIONAL RESPONSIBILITIES, INCLUDING DUTIES OF COMPETENCE, CONFIDENTIALITY, AND DILIGENCE UNDER APPLICABLE RULES OF PROFESSIONAL CONDUCT IN EVERY SUPPORTED JURISDICTION.

4.6 Multi-Language Limitations: The Platform supports 187+ languages. Performance and accuracy may vary across languages. High-resource languages (English, German, French) may produce more reliable results than low-resource languages. Users must exercise additional caution when relying on AI Output in non-English languages and should engage local counsel for critical matters.

4.7 Specific Notice to Non-Professional Users (Consumers): If you are not a licensed legal professional, you acknowledge that the Platform is an informational research tool only. You agree not to use AI Output as a substitute for licensed legal counsel in formal administrative, civil, or criminal proceedings. Subject to mandatory consumer law, Legalica disclaims liability for negative legal outcomes resulting from self-representation based on unverified AI Output.

5.1 Classification: Legalica is a deployer of general-purpose AI (GPAI) models within the meaning of the AI Act. The obligations of GPAI model providers (Arts. 53–55 AI Act) rest with the respective model providers (Google, Moonshot AI, Groq/Meta, and the authors of the open-source models executed locally). The Platform is not an AI system listed in Annex III of the AI Act (high-risk) and does not perform any practice prohibited under Art. 5 of the AI Act.

5.2 Article 50 Transparency: In accordance with Art. 50 of the AI Act (applicable since 2 August 2026): (a) you are informed that you are interacting with an AI system; (b) AI Output is identified as AI-generated: the Platform is expressly presented and operated as an artificial-intelligence system, the AI character of every assistant response is evident from the interface context, and documents exported from the Platform carry an AI-generated-content notice; (c) all AI Output requires independent verification; (d) the Platform does not make autonomous legal decisions without human review.

5.3 Human Oversight: The Platform is designed with human oversight by design: (a) users retain full control over every output; (b) AI-generated documents cannot be auto-filed with courts; (c) AI communications cannot be auto-sent; (d) users must exercise independent judgment before any use of AI Output.

5.4 Training Data Transparency: Our approach to AI governance is documented in the AI Ethics page at legalica.app/trust/ai-ethics. Customer data is NEVER used for training.

5.5 No Autonomous Legal Decisions: Legalica does NOT deploy AI systems that: (a) make autonomous legal decisions affecting persons; (b) replace qualified legal professionals; (c) engage in discriminatory profiling; (d) process sensitive data without legal basis.

6.1 Hosting Service Status: To the extent the Platform stores information provided by users (e.g., uploaded documents), Legalica acts as a provider of a hosting service within the meaning of the DSA and benefits from the conditional liability exemption of Art. 6 DSA: Legalica is not liable for user-stored information unless it has actual knowledge of illegal content and fails to act expeditiously to remove or disable access to it.

6.2 Points of Contact: The single point of contact for Member States' authorities, the European Commission, and the European Board for Digital Services (Art. 11 DSA), and the point of contact for recipients of the service (Art. 12 DSA), is: legal@legalica.app. Communication languages: English and Estonian.

6.3 Notice and Action (Art. 16 DSA): Any person may notify Legalica of allegedly illegal content by email to legal@legalica.app with the subject "DSA Notice". Notices must include: (a) a sufficiently substantiated explanation of why the content is illegal; (b) the precise electronic location (URL); (c) the notifier's name and email address (except for content allegedly involving offences under Directive 2011/93/EU); and (d) a statement confirming the good-faith belief that the information is accurate. Legalica processes notices diligently, objectively, and without undue delay, and informs the notifier of the decision taken.

6.4 Statement of Reasons and Complaints: Where Legalica removes, disables, or restricts content or suspends an account for content-related reasons, it provides the affected user with a statement of reasons (Art. 17 DSA). Affected users may lodge a complaint against such decisions by emailing legal@legalica.app within six months of the decision.

6.5 Scope: Legalica operates a business software application and is not an online platform within the meaning of Art. 3(i) DSA. Transparency reporting obligations apply to Legalica only to the extent required by applicable law for hosting services of its size and nature.

7.1 EU Consumer Right of Withdrawal: If you are an EU consumer, you have 14 days to withdraw from the contract without giving any reason (Directive 2011/83/EU, Art. 9). The withdrawal period expires 14 days after conclusion of the contract. To withdraw, email support@legalica.app with "WITHDRAWAL — [Account Email]" in the subject line, or use any other unequivocal statement.

7.2 Exception — Digital Services (Art. 16(m) Directive 2011/83/EU): If you are an EU consumer and you give express prior consent for the supply of the digital service to begin during the 14-day withdrawal period, and you acknowledge that you thereby lose your right of withdrawal, the right of withdrawal is lost once the service has been fully performed. This express consent and acknowledgment are obtained via a separate checkbox during checkout and account activation. If you do not provide such consent, access will only be activated after the 14-day cooling-off period has expired.

7.4 Refund Eligibility: Refunds are granted for: (a) verified, material service unavailability substantially exceeding the SLA commitments in Section 11, after application of any Service Credits — pro-rata refund for the affected period; (b) double billing — full refund of the duplicate charge; (c) incorrect charge — refund of the difference; (d) material service degradation — at Legalica's reasonable discretion; (e) valid EU consumer withdrawal within 14 days — full refund if Platform access was not activated during the withdrawal period. No refunds for: change of mind after the cooling-off period (or after activation with the Art. 16(m) waiver); failure to use the service; downgrade after billing; Terms violation; promotional subscriptions; annual mid-term cancellation (except in exceptional circumstances).

7.5 Refund Request Procedure: Email support@legalica.app within 30 days with: account email, subscription date, and reason. Approved refunds are processed within 14 days to the original payment method via the Merchant of Record.

7.6 Day Pass Fair Use: Day Pass provides unlimited queries subject to a fair-use allowance of up to 100 credits of usage per 24-hour pass, across all available AI models. Usage beyond this allowance may be temporarily rate-limited. Automated, scripted, or bot-driven usage is prohibited and may result in throttling or suspension. Day Pass purchases are limited to 3 per 72 hours per account, followed by a 48-hour cooldown.

8.1 User Representations: You represent that: (a) you have legal right to use the Platform; (b) all User Input is accurate and lawful; (c) you have obtained necessary consents for Personal Data processing; (d) your use complies with all Applicable Law.

• Illegal Activities: Money laundering, terrorist financing, fraud, identity theft, bribery, corruption, trafficking, or any criminal activity;
• Unauthorized Practice of Law (UPL): Providing legal services without licensure; holding yourself out as an attorney; representing clients in proceedings without authorization; using AI Output as your own work product to deceive clients or third parties; submitting AI-generated documents to courts without attorney review;
• Document Fraud: Using AI-generated legal documents to misrepresent legal status, forge documents, or deceive courts, tribunals, or regulatory authorities;
• Platform Abuse: Automated scripts, bots, scrapers; circumventing rate limits; unauthorized access attempts; introducing malware; reverse engineering; interference with servers/networks; DDoS attacks;
• Content Restrictions: Uploading unlawful, harmful, threatening, defamatory, obscene content; infringing IP rights; violating privacy rights; hate speech; discrimination; harassment of other users;
• Data Misuse: Processing Personal Data without legal basis; processing unauthorized data; breaching client confidentiality; using the Platform for surveillance without legal authority; uploading special categories of personal data (GDPR Art. 9) or US-regulated health information (PHI) except under a separately executed agreement with Legalica;
• Account Misuse: Multiple accounts to circumvent limits; credential sharing; impersonation; false registration information; use on behalf of sanctioned entities.

8.3 Professional User Compliance: Professional Users must ensure compliance with: (a) rules of professional conduct in their jurisdiction(s); (b) technology competence requirements; (c) client confidentiality obligations; (d) supervisory obligations for subordinate staff.

8.5 Appeal Process: Appeals to legal@legalica.app within 14 days of sanction, including account details and explanation. Sanctions imposed in error will be reversed promptly.

9.1 Infrastructure Reliance Disclosure: THE PLATFORM IS HOSTED ENTIRELY ON GOOGLE CLOUD PLATFORM. ALL DATA STORAGE, PROCESSING, AUTHENTICATION, AND COMPUTATION OCCURS ON GOOGLE-OWNED AND OPERATED INFRASTRUCTURE. Legalica is a software layer operating on top of Google Cloud services. Legalica does not own, operate, or control any physical servers, data centers, or network infrastructure.

9.2 Google's Liability Under GCP Terms: Under the Google Cloud Platform Terms of Service: (a) Google's liability is capped at fees paid in the 12 months preceding the event; (b) Google disclaims liability for indirect, consequential, and incidental damages; (c) Google has no obligation to assess Customer Data for legal compliance; (d) Google's notification of a Data Incident is not an acknowledgment of fault; (e) Google provides no warranty that services will be error-free or uninterrupted; (f) Google remains liable for subprocessor acts.

9.3 Legalica's Infrastructure-Related Limitations: SUBJECT TO SECTION 12.6 (MANDATORY EXCEPTIONS), LEGALICA SHALL NOT BE LIABLE FOR:

• Any failure, outage, degradation, or interruption of Platform services caused by Google Cloud infrastructure failures, including but not limited to: server crashes, network failures, data center outages, DNS failures, CDN failures;
• Any Data Breach, unauthorized access, or data loss originating from Google Cloud's infrastructure, security controls, or personnel, unless Legalica failed to: (i) configure Google Cloud security settings according to Google's best practices; (ii) apply available security patches within 30 days of release; (iii) respond to Google's security alerts within 48 hours;
• Any loss of Customer Data due to Google Cloud storage failures, corruption, or deletion, unless Legalica failed to implement the redundancy and snapshot measures described in Section 11.7;
• Any failure of Firebase Authentication that results in unauthorized account access, credential compromise, or authentication bypass, unless caused by Legalica's misconfiguration of Firebase Security Rules;
• Any performance degradation caused by Google Cloud resource throttling, quota limitations, or API rate limiting;
• Any discontinuation, modification, or price change of Google Cloud services that affects Platform availability or functionality.

9.4 Best Efforts Obligation: Legalica will use commercially reasonable efforts to: (a) select reliable Infrastructure Providers; (b) configure infrastructure according to provider best practices; (c) monitor infrastructure health and respond to alerts; (d) maintain the redundancy and recovery procedures described in Section 11.7; (e) implement security measures as described in our Security Overview page.

9.5 User's Acceptance of Infrastructure Risk: BY USING THE PLATFORM, YOU ACCEPT THE RISK THAT SERVICE QUALITY, SECURITY, AND AVAILABILITY ARE DEPENDENT ON THIRD-PARTY INFRASTRUCTURE PROVIDERS OVER WHICH LEGALICA HAS NO DIRECT CONTROL. This acceptance is a material condition of the contractual bargain reflected in the pricing of the Platform. This Section does not limit any mandatory consumer rights.

10.1 Merchant of Record: Online purchases of Platform subscriptions, credit packs, and Day Passes are processed by Creem (operated by Armitage Labs OÜ, Estonia), acting as Merchant of Record. This means: (a) Creem is the seller of record for the billing transaction; (b) Creem processes your payment and issues the purchase receipt or invoice in its own name; (c) Creem calculates, collects, and remits applicable VAT (including via the EU One-Stop Shop) and other transaction taxes; (d) Creem administers payment disputes, chargebacks, and refund execution. Your payment relationship for each purchase is with Creem; your service relationship for use of the Platform is with Legalica under these Terms. Legalica does not issue invoices to buyers for transactions processed by Creem and does not itself collect VAT on those transactions.

10.2 Prices and Currency: Prices are displayed on the Pricing page in US dollars (USD) unless otherwise indicated. Any applicable taxes are calculated and displayed at checkout before you confirm the purchase.

10.3 Billing: Fees are charged in advance at the start of each billing period via the payment method you provide at checkout (card or other methods offered by the Merchant of Record). If a payment fails, access to paid features may be suspended until a valid payment is completed.

10.4 Subscription and Auto-Renewal: Subscriptions renew automatically for successive periods of the same duration unless cancelled. For annual subscriptions, a renewal reminder is sent to your account email before the renewal charge. You may cancel at any time via account settings or by email to support@legalica.app; cancellation takes effect at the end of the current paid period, and no further charges are made. Access continues until the end of the paid period; no partial-period refunds except as stated in Section 7.

10.5 Free Trials: If a free trial is offered, it is limited to one per individual/organization and may have limited functionality. Where a trial converts to a paid subscription, we will send a reminder to your account email before the first charge; you may cancel before the conversion to avoid any charge.

10.6 Price Changes: Legalica may change subscription prices with at least 30 days' advance notice to your account email, effective at your next renewal. If you do not accept the new price, you may cancel before the renewal date and continue using the Platform until the end of the paid period.

10.7 Business Invoicing: B2B customers requiring direct invoicing, purchase-order workflows, or a direct billing relationship with Legalica (rather than Merchant-of-Record checkout) should contact legal@legalica.app for an Enterprise arrangement.

Service credits are your sole and exclusive remedy for Downtime, without prejudice to mandatory consumer rights. Maximum credits in 12 months: 1 month of Fees. Credits have no cash value.

11.3 Credit Request: Email support@legalica.app within 30 days of the affected month. Credits applied to the next billing cycle within 30 days.

11.4 Exclusions: Downtime excludes: Scheduled Maintenance (72h notice), Emergency Maintenance, Force Majeure Events, Customer equipment/software issues, third-party service failures, Customer Terms violations.

11.5 Maintenance Windows: Scheduled Maintenance: max once/month, max 2 hours, during off-peak hours (02:00–04:00 EET), 72h advance notice. Emergency Maintenance: as needed, notice as soon as reasonably practicable.

Because no automated cross-region backup is currently active, we strongly recommend that you export and retain local copies of critical documents. Enterprise customers may request on-demand data exports at any time.

12.1 Fundamental Liability Framework: THE FOLLOWING LIMITATION OF LIABILITY PROVISIONS ARE A MATERIAL AND FUNDAMENTAL PART OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT THE PRICING OF THE PLATFORM REFLECTS THE ALLOCATION OF RISK SET FORTH HEREIN. THESE PROVISIONS ARE INTENDED TO BE REASONABLE AND ENFORCEABLE UNDER ESTONIAN LAW (LOA § 106) AND APPLY ONLY TO THE EXTENT PERMITTED BY MANDATORY LAW.

12.2 Disclaimer of Warranties: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND ALL AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE;
• ACCURACY, COMPLETENESS, RELIABILITY, CURRENCY, OR ERROR-FREE OPERATION;
• NON-INFRINGEMENT OF THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS;
• UNINTERRUPTED, TIMELY, SECURE, OR VIRUS-FREE ACCESS;
• ANY SPECIFIC LEGAL, FINANCIAL, OR BUSINESS OUTCOME;
• LEGAL ACCURACY OF ANY AI OUTPUT;
• CONTINUOUS AVAILABILITY ACROSS ALL 324 SUPPORTED JURISDICTIONS;
• PERFORMANCE CONSISTENCY ACROSS ALL 187+ SUPPORTED LANGUAGES;
• COMPATIBILITY WITH ALL LOCAL LAWS, REGULATIONS, AND PROFESSIONAL CONDUCT RULES IN EVERY JURISDICTION.

This Section does not exclude any statutory warranty or conformity right that cannot be excluded for consumers under Directive (EU) 2019/770 or the mandatory law of your habitual residence.

12.3 Exclusion of Indirect Damages: TO THE MAXIMUM EXTENT PERMITTED BY ESTONIAN LAW AND ANY OTHER APPLICABLE LAW, LEGALICA SHALL NOT BE LIABLE FOR ANY:

• INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR AGGRAVATED DAMAGES;
• LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITIES, OR LOST GOODWILL;
• LOSS OF DATA, COST OF DATA RECOVERY, OR BUSINESS INTERRUPTION;
• DAMAGES ARISING FROM RELIANCE ON AI OUTPUT OR EXTERNAL REGISTRY DATA;
• DAMAGES ARISING FROM LEGAL OUTCOMES, JUDGMENTS, SETTLEMENTS, OR DISPUTES;
• DAMAGES ARISING FROM THIRD-PARTY CLAIMS AGAINST YOU;
• DAMAGES ARISING FROM AI HALLUCINATIONS, INACCURACIES, OR OMISSIONS;
• DAMAGES ARISING FROM UNAUTHORIZED PRACTICE OF LAW BY YOU;
• DAMAGES ARISING FROM YOUR FAILURE TO INDEPENDENTLY VERIFY AI OUTPUT;
• DAMAGES ARISING FROM INFRASTRUCTURE PROVIDER FAILURES (PER SECTION 9.3);
• DAMAGES ARISING FROM JURISDICTION-SPECIFIC LEGAL REQUIREMENTS NOT COVERED BY THE PLATFORM;
• DAMAGES ARISING FROM LANGUAGE-SPECIFIC NUANCES OR TRANSLATION ERRORS;
• DAMAGES ARISING FROM CHANGES IN APPLICABLE LAW AFTER AI OUTPUT GENERATION;
• REPUTATIONAL DAMAGE, MORAL DAMAGES, OR DAMAGE TO PROFESSIONAL STANDING.

12.4 Liability Cap: LEGALICA'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (a) TEN THOUSAND EUROS (EUR 10,000); OR (b) THE TOTAL FEES PAID BY YOU FOR THE PLATFORM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY. THIS CAP APPLIES REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, OR OTHERWISE) AND REGARDLESS OF WHETHER LEGALICA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.5 Per-Claim Limitation: No individual claim or series of related claims shall exceed 50% of the Liability Cap in Section 12.4.

12.6 Mandatory Exceptions (Non-Waivable): The limitations in Sections 12.3 and 12.4 do not apply to: (a) Legalica's intentional misconduct (tahtlik tegu); (b) Legalica's gross negligence (raske hooletus); (c) fraud or fraudulent misrepresentation; (d) death or personal injury caused by Legalica's negligence; (e) liability that cannot be limited under mandatory Estonian law or the mandatory law of the User's habitual residence under Rome I Article 6; (f) Legalica's breach of GDPR obligations where such liability cannot be contractually excluded; (g) any other liability that cannot be excluded or limited by applicable law. THESE EXCEPTIONS ARE THE SOLE CIRCUMSTANCES UNDER WHICH LEGALICA'S LIABILITY MAY EXCEED THE CAP.

12.7 Estonian Law Basis: Under Estonian LOA § 106, parties may agree to preclude or restrict liability for non-performance, except that agreements excluding liability for intentional breach or unreasonably restricting liability are void. These Terms: (a) do not exclude liability for intentional breach; (b) reasonably restrict liability for ordinary negligence given the nature of AI-powered software services; (c) preserve full liability for gross negligence and fraud; (d) are proportionate to the Fees charged and the risk assumed by each party.

12.8 Acknowledgment of Risk Allocation: You acknowledge that: (a) the pricing reflects this liability allocation; (b) without these limitations, the Platform would not be economically viable at current prices; (c) you had the opportunity to review and decline these terms before purchase; (d) these limitations are reasonable given the inherent uncertainties of AI technology and multi-jurisdictional legal analysis.

12.9 Consumer Rights Exemption: IF YOU ARE A CONSUMER (A NATURAL PERSON ACTING FOR PURPOSES OUTSIDE YOUR TRADE, BUSINESS, CRAFT, OR PROFESSION), CERTAIN MANDATORY CONSUMER PROTECTION LAWS MAY PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OR ALL OF THE LIMITATIONS IN SECTIONS 12.3 AND 12.4 MAY NOT APPLY TO YOU. IN SUCH CASES, LEGALICA'S LIABILITY SHALL BE LIMITED ONLY TO THE EXTENT PERMITTED BY THE MANDATORY STATUTORY LAWS OF YOUR COUNTRY OF HABITUAL RESIDENCE.

13.1 Business-User Indemnification: THIS SECTION 13.1 APPLIES EXCLUSIVELY TO PROFESSIONAL USERS AND BUSINESS ENTITIES. IF YOU ARE A CONSUMER, YOUR LIABILITY TO LEGALICA FOR BREACH OF CONTRACT OR UNLAWFUL ACTS IS GOVERNED BY APPLICABLE STATUTORY LAW, AND THIS SECTION DOES NOT APPLY TO YOU.

IF YOU ARE A PROFESSIONAL USER OR ACTING ON BEHALF OF A BUSINESS, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS LEGALICA, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND INFRASTRUCTURE PROVIDERS FROM AND AGAINST ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING OUT OF OR RELATED TO:

• YOUR USE OF THE PLATFORM OR ANY AI OUTPUT IN VIOLATION OF THESE TERMS;
• YOUR USER INPUT OR ANY CONTENT YOU SUBMIT;
• YOUR VIOLATION OF THESE TERMS;
• YOUR VIOLATION OF ANY APPLICABLE LAW OR THIRD-PARTY RIGHTS;
• YOUR PROVISION OF LEGAL SERVICES TO THIRD PARTIES BASED ON UNVERIFIED AI OUTPUT;
• ANY CLAIM THAT YOUR USE CONSTITUTES UNAUTHORIZED PRACTICE OF LAW;
• ANY BREACH OF PROFESSIONAL CONDUCT RULES BY YOU;
• ANY CLAIM BY A THIRD PARTY ARISING FROM YOUR USE OF AI OUTPUT;
• ANY DATA YOU PROCESS THROUGH THE PLATFORM WITHOUT PROPER LEGAL BASIS;
• ANY CLAIM BY A CLIENT, EMPLOYER, OR COUNTERPARTY REGARDING YOUR USE OF THE PLATFORM;
• ANY INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS THROUGH YOUR USER INPUT.

13.2 Indemnification Procedure: Legalica will: (a) notify you of any claim subject to indemnification; (b) cooperate in the defense; (c) allow you to control defense and settlement, provided no settlement admitting Legalica's liability is made without our written consent.

13.3 No Duty to Defend User: Legalica has no obligation to defend you against any claim arising from your use of the Platform. You are solely responsible for retaining your own legal counsel for any disputes arising from your use of the Platform or reliance on AI Output.

14.1 User Input Ownership: You retain all rights to your User Input. You grant Legalica only the limited license necessary to host, process, and transmit User Input for the purpose of providing the Platform services to you.

14.2 AI Output License: Legalica grants you a non-exclusive, worldwide, royalty-free, perpetual license to use AI Output generated for you for internal business or client legal services. This license does not grant any right to use AI Output in a manner constituting UPL, nor does it validate legal accuracy. Given the nature of generative AI, similar output may be generated for other users; AI Output is provided without any claim of exclusivity.

14.3 Legalica IP: All Platform technology, software, interfaces, designs, patents, copyrights, and trademarks remain Legalica's exclusive property. The license in Section 3.2 is the only right granted.

14.4 Feedback: Feedback provided to Legalica may be used to improve the Platform without restriction or compensation, provided it is not used in a manner that identifies you or discloses your confidential information.

15.1 Confidentiality Obligations: Legalica will maintain User Input confidentiality per industry standards. Notwithstanding the foregoing, Legalica may access User Input: (a) as necessary to provide Platform services; (b) to comply with legal obligations; (c) to enforce these Terms; (d) in anonymized, aggregated form for service improvement.

15.2 No Privilege: Communications with Legalica are not protected by attorney-client privilege, legal professional privilege, or work product doctrine. Do not disclose privileged client information unless strictly necessary for technical support.

15.3 Third-Party LLM Processing: User Input is processed by Third-Party LLMs per contractual data processing terms requiring: (a) processing solely for generating AI Output; (b) no data retention beyond response generation; (c) no use for model training; (d) appropriate security measures.

15.4 AI Training Restriction and Third-Party Providers: Legalica strictly prohibits the use of Customer Data for training its own proprietary AI models. Furthermore, Legalica utilizes enterprise-tier API agreements with Third-Party LLMs (Google Gemini as primary; Moonshot AI/Kimi and Groq/Meta Llama as fallback providers, and locally executed open-source models via Ollama, in a cascading architecture) which explicitly state that User Input is not retained or used for training their foundation models. The current list of AI providers and their data locations — including any processing outside the EU — is published on the Subprocessors page. Legalica's obligation is limited to the careful selection, configuration, and contractual binding of such Third-Party LLMs to "zero data retention" principles, but Legalica assumes no absolute liability for an Infrastructure Provider's covert breach of their own processing agreements.

16.1 Force Majeure Events: Legalica shall not be liable for failure or delay in performance caused by Force Majeure Events, including but not limited to: (a) acts of God, natural disasters, pandemics, epidemics; (b) war, terrorism, civil unrest, riots, insurrection; (c) government actions, sanctions, embargoes, regulatory changes, export controls; (d) Internet service provider failures, backbone network outages, DNS failures; (e) strikes, labor disputes, or lockouts; (f) changes in Applicable Law in any of the 324 Supported Jurisdictions; (g) court orders, injunctions, or regulatory actions in any Supported Jurisdiction restricting Platform operation; (h) Infrastructure Provider failures (per Section 9); (i) External Registry unavailability; (j) Third-Party LLM API failures or discontinuation.

16.2 324-Jurisdiction Force Majeure: SPECIFICALLY, CHANGES IN THE LAWS, REGULATIONS, OR COURT INTERPRETATIONS OF ANY OF THE 324 SUPPORTED JURISDICTIONS THAT: (a) prohibit or restrict AI-powered legal tools; (b) impose new licensing requirements for legal AI platforms; (c) restrict cross-border data transfers; (d) impose content restrictions on AI-generated legal content; (e) require local presence or registration; SHALL CONSTITUTE FORCE MAJEURE EVENTS, AND LEGALICA SHALL HAVE NO LIABILITY FOR ANY SERVICE INTERRUPTION, MODIFICATION, OR DISCONTINUATION RESULTING FROM SUCH CHANGES.

16.3 Language Restriction Force Majeure: If Applicable Law in any Supported Jurisdiction restricts or prohibits the provision of legal information or AI-assisted legal tools in any of the 187+ supported languages, such restriction shall constitute a Force Majeure Event.

16.4 Notice and Mitigation: Legalica will: (a) notify you of Force Majeure Events within 5 Business Days; (b) use commercially reasonable efforts to resume performance; (c) propose alternative solutions where practicable.

16.5 Termination for Prolonged Force Majeure: Either party may terminate if a Force Majeure Event continues for more than 60 consecutive days, with pro-rata refund of prepaid Fees for the terminated period.

17.1 Term: These Terms commence on the Effective Date and continue until terminated.

17.2 Termination by User: You may terminate by cancelling your subscription or deleting your account.

17.3 Termination by Legalica: Legalica may terminate or suspend immediately for: (a) material breach; (b) non-payment; (c) illegal use; (d) harm to Legalica or third parties; (e) 90+ days inactivity (free accounts); (f) legal compliance requirements. Where practicable and lawful, Legalica will provide a statement of reasons (see Section 6.4).

17.4 Effects of Termination: Upon termination: (a) access ceases immediately; (b) you remain liable for pre-termination Fees; (c) data is deleted per the Privacy Policy's retention provisions; (d) survival provisions continue.

17.5 Survival: Sections 4 (No Legal Advice), 5 (EU AI Act), 6 (DSA), 9 (Infrastructure), 12 (Limitation of Liability), 13 (Indemnification), 14 (IP), 15 (Confidentiality), 16 (Force Majeure), 18 (Governing Law), and this Section 17.5 shall survive termination.

18.1 Governing Law: These Terms are governed by the laws of the Republic of Estonia, without regard to conflict of laws principles. The Estonian Law of Obligations Act (Võlaõigusseadustik) and the Estonian Commercial Code (Äriseadustik) shall apply.

18.2 Rome I Applicable Law: For EU consumers, Article 6 of Rome I Regulation may apply the mandatory consumer protection rules of the consumer's habitual residence. Notwithstanding any such application, the following shall always be governed by Estonian law: (a) the validity and interpretation of these Terms; (b) the Liability Cap in Section 12.4 (to the extent permitted by mandatory law); (c) the validity of the governing law clause itself.

18.3 324-Jurisdiction Consideration: Legalica provides services across 324 jurisdictions. The following applies:

• Governing law: Estonian law per Section 18.1, subject to Section 18.2;
• Jurisdiction: Harju County Court, Tallinn, Estonia, for business users (exclusive); consumer forum rights remain unaffected (Section 18.4);
• Local law compliance: Users are solely responsible for ensuring their use complies with Jurisdiction-Specific Law;
• UPL protection: These Terms disclaim legal advice status in ALL Supported Jurisdictions. If any court in any Supported Jurisdiction determines that the Platform constitutes legal advice or UPL, (i) such determination shall not invalidate these Terms; (ii) for business users, Section 13 applies; (iii) Legalica may suspend services in that jurisdiction immediately;
• Language of proceedings: Proceedings are conducted in accordance with the procedural rules of the competent court (Estonian courts conduct proceedings in Estonian; interpretation support is available to parties).

18.4 Consumer User Jurisdiction: If you are a consumer, nothing in these Terms prevents you from bringing proceedings in the courts of your country of residence, and you benefit from any mandatory provisions of the law of that country, in accordance with Regulation (EU) No 1215/2012 (Brussels I bis) and Rome I Article 6.

18.5 Good-Faith Negotiation: Before litigation, the parties agree to attempt good-faith negotiation for 30 days. Either party may propose mediation. This does not prevent either party from seeking urgent injunctive relief.

18.6 Out-of-Court Consumer Dispute Resolution: The European Commission's Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 and is no longer available. Consumers residing in Estonia may submit disputes to the Consumer Disputes Committee (Tarbijakaitse nõukogu) at the Consumer Protection and Technical Regulatory Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet), www.ttja.ee. Consumers in other EU Member States may contact their national European Consumer Centre (ECC-Net). Legalica is not obliged to participate in ADR proceedings but will consider participation in good faith. Contact for dispute matters: legal@legalica.app.

18.7 Injunctive Relief: Either party may seek injunctive relief in any competent court to prevent irreparable harm pending dispute resolution.

19.1 Right to Modify: Legalica may modify these Terms. Non-material changes (clarifications, editorial corrections, contact updates) take effect upon publication with notice on the Platform. Material changes take effect no earlier than 30 days after notice to your account email and a prominent Platform notice.

19.2 Material Changes — Your Right to Terminate: If you do not accept a material change, you may terminate within 30 days of the notice, with pro-rata refund of prepaid Fees for the unused period. Continued use after the effective date of a material change constitutes acceptance, except where mandatory law requires fresh explicit consent.

20.1 Severability: If any provision is invalid, it shall be modified to the minimum extent necessary to make it valid. If modification is impossible, it shall be severed. Remaining provisions continue in full force.

20.2 Estonian Mandatory Law Override: If any provision of these Terms is held unenforceable under mandatory Estonian law, it shall be modified to the maximum extent permitted by such law, and the remainder of these Terms shall remain enforceable.

20.3 Survival: Provisions that by their nature should survive termination shall survive, including: limitation of liability, indemnification, confidentiality, IP ownership, governing law, and dispute resolution.