TERMS OF SERVICE

Last UpdatedJune 23, 2026
Effective DateUpon company registration
CRITICAL NOTICE:THESE TERMS ARE GOVERNED BY ESTONIAN LAW (LAW OF OBLIGATIONS ACT § 106, COMMERCIAL CODE § 314). LIABILITY LIMITATIONS HEREIN ARE ENFORCEABLE UNDER ESTONIAN LAW SUBJECT ONLY TO MANDATORY EXCEPTIONS FOR INTENT (TAHTLIK), GROSS NEGLIGENCE (RASKE HOOLIMATUS), AND PERSONAL INJURY. BY PROCEEDING, YOU EXPLICITLY WAIVE ANY NON-MANDATORY CONSUMER PROTECTION RIGHTS THAT WOULD INVALIDATE THESE LIMITATIONS, TO THE MAXIMUM EXTENT PERMITTED BY YOUR JURISDICTION.

Table of Contents

PART I — GENERAL TERMS
  • Definitions and Interpretation
  • Eligibility and Account Registration
  • Scope of Services and Infrastructure
  • Nature of the Platform — No Legal Advice
  • No Attorney-Client Relationship
  • EU AI Act Compliance and Transparency
  • Digital Services Act Compliance
  • Consumer Rights and Withdrawal
  • User Obligations and Acceptable Use
  • Infrastructure Provider Terms
  • Payment, Subscription, and Refunds
  • Service Level Agreement
PART II — LIABILITY AND PROTECTION
  • Limitation of Liability — Comprehensive
  • Indemnification — Full Protection
  • Data Ownership and Intellectual Property
  • Confidentiality
  • Force Majeure and 324-Jurisdiction Framework
  • Term and Termination
PART III — GOVERNANCE
  • Governing Law and Dispute Resolution
  • Modifications to Terms
  • Severability and Survival
  • Contact Information
  • Entire Agreement

PART I — GENERAL TERMS

1. DEFINITIONS AND INTERPRETATION

1.1 Definitions

"Applicable Law" means all laws, statutes, regulations, ordinances, directives, treaties, and legal requirements applicable to the use of the Platform in any of the 324 Supported Jurisdictions.

"AI Act" means Regulation (EU) 2024/1689 (Artificial Intelligence Act).

"AI Output" means any content generated by the Platform's AI systems in response to User Input.

"Authorized User" means any individual employee, contractor, or agent of the Customer authorized to access the Platform under the Customer's account.

"Business Day" means any day other than Saturday, Sunday, or a public holiday in Tallinn, Estonia.

"Customer," "User," or "you" means the individual or entity that registers for and uses the Platform.

"Customer Data" means all data, content, and information uploaded, submitted, or processed by the Customer through the Platform, including User Input, AI Output, documents, and any Personal Data.

"Data Breach" means any unauthorized access to, disclosure of, or acquisition of Customer Data or Personal Data.

"DSA" means Regulation (EU) 2022/2065 (Digital Services Act).

"Downtime" means total minutes in a calendar month during which core Platform services are unavailable, excluding Scheduled Maintenance, Emergency Maintenance, and Exclusions (as defined in Section 12).

"Effective Date" means the date of first acceptance of these Terms or first Platform access, whichever is earlier.

"Estonian LOA" means the Estonian Law of Obligations Act (Võlaõigusseadustik).

"Excluded Damages" means indirect, consequential, special, incidental, punitive, exemplary, moral, reputational, and any damages for lost profits, lost revenue, lost savings, lost business opportunities, loss of data, business interruption, or loss of goodwill.

"Fees" means all subscription fees, usage charges, and other amounts payable by Customer for Platform access.

"Force Majeure Event" has the meaning given in Section 17.

"GDPR" means Regulation (EU) 2016/679.

"Google Cloud" means Google Cloud Platform, including but not limited to Cloud Firestore, Cloud Functions, Cloud Storage, Firebase Authentication, and all associated services provided by Google LLC.

"Infrastructure Provider" means Google LLC and its Affiliates, providing the cloud infrastructure, authentication, database, storage, and related technical services that underpin the Platform.

"Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, know-how, and other intellectual property rights, whether registered or unregistered.

"Jurisdiction-Specific Law" means the laws, regulations, and rules of professional conduct applicable in any particular Supported Jurisdiction.

"Legalica," "we," "us," or "our" means [...] OÜ, a private limited company (osaühing) incorporated under the laws of the Republic of Estonia, with registered office at [...], Tallinn, Estonia, registration number [...], VAT number [...].

"Monthly Uptime Percentage" (MUP) means ((Total Minutes in Month - Downtime) / Total Minutes in Month) × 100.

"Order" means any online registration, order form, or subscription agreement specifying subscribed services.

"Personal Data" means any information relating to an identified or identifiable natural person, as defined in the GDPR.

"Platform" means the Legalica.ai web-based software application, including all AI modules, features, APIs, integrations, and associated services.

"Professional User" means a licensed attorney, barrister, solicitor, advocate, or other qualified legal professional authorized to practice law in their Supported Jurisdiction.

"Rome I" means Regulation (EC) No 593/2008 on the law applicable to contractual obligations.

"Scheduled Maintenance" means planned maintenance communicated at least 72 hours in advance.

"Service Credit" means the credit applied to Customer's account as sole remedy for SLA failures.

"Subscription Term" means the paid subscription period specified in the Order.

"Supported Jurisdictions" means the 324 jurisdictions covered by the Platform, including all 193 UN member states and their subdivisions, accessible in 187+ languages.

"Third-Party LLM" means any large language model or AI system operated by a third party (including Google Gemini, Moonshot AI/Kimi, Groq/Meta Llama, and Ollama) that Legalica uses as part of its multi-provider AI Cascade to process User Input.

"UBO" means Ultimate Beneficial Owner, as defined under applicable anti-money laundering regulations.

"UPL" means Unauthorized Practice of Law.

"User Input" means any query, document, data, instruction, or other content submitted by the User to the Platform.

1.2 Interpretation

(a) Headings are for convenience only and do not affect interpretation;

(b) "Including" and "includes" mean "including without limitation";

(c) "Person" includes natural persons, corporations, partnerships, and other legal entities;

(d) References to statutes include amendments, replacements, and re-enactments;

(e) Words importing the singular include the plural and vice versa;

(f) The words "must," "shall," and "will" create binding obligations;

(g) Where Estonian law and another jurisdiction's law conflict, the provisions of Estonian law shall govern the interpretation of these Terms, except where mandatory consumer protection rules of the User's habitual residence apply under Rome I Article 6.

1.3 Order of Precedence

In the event of conflict between these Terms and any other Legalica policy, the following order of precedence applies:

  • This Master Terms of Service;
  • The Data Processing Addendum (incorporated into the Master Privacy & Data Governance document);
  • The Legal Disclaimer and Impressum;
  • The AI Ethics Policy;
  • Other supplementary policies.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1 Eligibility: By registering, you represent and warrant that: (a) you are at least 18 years old; (b) you have legal capacity to contract under Applicable Law; (c) you are not barred from using the Platform under any Applicable Law; (d) if registering on behalf of an organization, you have authority to bind it; (e) you are not located in, under control of, or a national of any sanctioned country.

2.2 Account Registration: You must provide accurate, current, and complete information. You are solely responsible for: (a) maintaining credential security; (b) all activities under your account; (c) immediate notification of any unauthorized access. Account sharing is strictly prohibited. Each Authorized User requires individual credentials.

2.3 Authentication via Firebase: Platform authentication is provided through Firebase Authentication (Google LLC). By creating an account, you acknowledge that: (a) your authentication data is processed by Google LLC as an Infrastructure Provider; (b) Google's authentication services are subject to Google's terms and privacy practices; (c) Legalica acts as data controller for account management decisions while Google acts as processor for authentication processing; (d) Legalica is not liable for Firebase Authentication service interruptions, data breaches originating from Firebase infrastructure, or Google's failure to authenticate or secure credentials, except to the extent caused by Legalica's own gross negligence or intentional misconduct.

2.4 No Account Recovery Liability: Legalica is not responsible for lost access due to: (a) your failure to maintain valid contact information; (b) your loss of authentication credentials; (c) email service provider issues; (d) device loss or compromise. Account recovery is provided as a courtesy, not an obligation.

3. SCOPE OF SERVICES AND INFRASTRUCTURE

3.1 Platform Description: Legalica provides an AI-powered legal intelligence platform assisting legal professionals and businesses with: (a) cross-jurisdictional legal research and analysis across 324 Supported Jurisdictions in 187+ languages; (b) AI-assisted document drafting and automation; (c) corporate intelligence, UBO tracing, and due diligence; (d) KYC/AML risk assessment; (e) matter-centric workspace and calendar management.

3.2 License Grant: Subject to compliance and payment, Legalica grants a limited, non-exclusive, non-transferable, non-assignable, revocable license to access and use the Platform during the Subscription Term for internal business purposes only.

3.3 Infrastructure Architecture: The Platform operates on the following infrastructure, provided entirely by Google Cloud:
ComponentProviderPurposeRegion
Application hostingGoogle Cloud Platform (GCP)Core application serversEU (Frankfurt)
DatabaseCloud Firestore (GCP)Primary data storageEU (Frankfurt)
AuthenticationFirebase AuthenticationUser login, session managementEU (Frankfurt)
File storageCloud Storage for FirebaseDocument uploadsEU (Frankfurt)
AI processingVertex AI / Third-Party LLMsAI inferenceEU (Frankfurt) / US
Serverless functionsCloud Functions for FirebaseBackground processingEU (Frankfurt)
CDNFirebase Hosting / Cloud CDNStatic content deliveryGlobal edge

3.4 No Infrastructure Control: YOU ACKNOWLEDGE THAT LEGALICA DOES NOT OWN, OPERATE, OR CONTROL THE PHYSICAL INFRASTRUCTURE ON WHICH THE PLATFORM RUNS. All physical servers, network equipment, data centers, and underlying cloud infrastructure are owned and operated by Google LLC pursuant to the Google Cloud Platform Terms of Service. Legalica is a customer of Google Cloud in the same manner that you are a customer of Legalica.

3.5 Infrastructure Provider Reliance: Legalica's ability to provide the Platform is entirely dependent on: (a) Google Cloud's continued provision of services; (b) Third-Party LLM providers' continued API availability; (c) External corporate registries' continued data access; (d) Internet connectivity and DNS resolution. Legalica is not responsible for failures, outages, data loss, or security breaches originating from Infrastructure Providers or External Registries, except where such failure is caused by Legalica's gross negligence (raske hooletus) or intentional misconduct (tahtlik tegu) in selecting, configuring, or managing such providers.

3.6 Restrictions: You shall not: (a) reverse engineer, decompile, or disassemble the Platform; (b) create derivative works; (c) sublicense, rent, lease, or sell access; (d) interfere with Platform integrity or performance; (e) use automated scripts, bots, or scrapers; (f) circumvent access controls or rate limits; (g) use Platform data to develop competing products; (h) provide legal services to third parties without proper licensure; (i) use AI Output to misrepresent legal status, forge documents, or deceive courts; (j) represent AI Output as original legal work in violation of professional conduct rules.

4. NATURE OF THE PLATFORM — NO LEGAL ADVICE

4.1 Not a Law Firm: LEGALICA IS NOT A LAW FIRM. NONE OF OUR EMPLOYEES, CONTRACTORS, OR AGENTS ARE ATTORNEYS. THE PLATFORM IS A SOFTWARE TOOL ONLY. IT DOES NOT PROVIDE LEGAL ADVICE, LEGAL OPINIONS, OR LEGAL SERVICES.

4.2 No Reliability Warranty: AI Output may contain: (a) factual errors; (b) outdated information; (c) incomplete analysis; (d) "AI hallucinations" — plausible-sounding but fabricated content including fictitious cases, statutes, or authorities; (e) jurisdictionally inappropriate analysis. ALL AI OUTPUT MUST BE INDEPENDENTLY VERIFIED BY A QUALIFIED LEGAL PROFESSIONAL LICENSED IN THE RELEVANT JURISDICTION(S).

4.3 No Attorney-Client Relationship: Your use of the Platform does not create: (a) an attorney-client relationship with Legalica or any third party; (b) any privileged or confidential relationship; (c) any duty of care beyond the contractual obligations in these Terms.

4.4 Jurisdictional Variations: Laws vary significantly across 324 Supported Jurisdictions. The Platform may not account for all local variations, recent amendments, or jurisdiction-specific requirements. You are solely responsible for ensuring compliance with the specific laws of your relevant jurisdiction(s).

4.5 Professional Judgment Required: THE PLATFORM ASSISTS, NOT REPLACES, PROFESSIONAL LEGAL JUDGMENT. THE USE OF AI TOOLS DOES NOT RELIEVE ATTORNEYS OF THEIR PROFESSIONAL RESPONSIBILITIES, INCLUDING DUTIES OF COMPETENCE, CONFIDENTIALITY, AND DILIGENCE UNDER APPLICABLE RULES OF PROFESSIONAL CONDUCT IN EVERY SUPPORTED JURISDICTION.

4.6 Multi-Language Limitations: The Platform supports 187+ languages. Performance and accuracy may vary across languages. High-resource languages (English, German, French) may produce more reliable results than low-resource languages. Users must exercise additional caution when relying on AI Output in non-English languages and should engage local counsel for critical matters.

4.7 Specific Notice to Non-Professional Users (Consumers): If you are not a licensed legal professional, you acknowledge that the Platform is an informational research tool only. You strictly agree not to use AI Output to bypass the need for licensed legal counsel in formal administrative, civil, or criminal proceedings. Legalica explicitly disclaims any liability for negative legal outcomes, penalties, or rejected filings resulting from a non-professional's self-representation (Pro Se) based on Platform usage.

5. EU AI ACT COMPLIANCE AND TRANSPARENCY

5.1 Classification: Legalica's AI systems operate as general-purpose AI with legal-domain specialization. We do not deploy high-risk AI systems under Annex III of the AI Act that make autonomous decisions producing legal effects concerning natural persons.

5.2 Article 50 Transparency: Per Article 50 of the AI Act: (a) AI-generated content is identified as such; (b) the Platform uses automated systems for legal research and document drafts; (c) all AI Output requires independent verification; (d) the Platform does not make autonomous legal decisions without human review.

5.3 Human Oversight: The Platform is designed with mandatory human oversight: (a) users retain full control; (b) AI documents cannot be auto-filed with courts; (c) AI communications cannot be auto-sent; (d) users must exercise independent judgment.

5.4 Training Data Transparency: Training data characteristics are documented in the AI Ethics Policy and Model Card at legalica.app/trust/ai-ethics. Customer data is NEVER used for training.

5.5 No Autonomous Legal Decisions: Legalica does NOT deploy AI systems that: (a) make autonomous legal decisions affecting persons; (b) replace qualified legal professionals; (c) engage in discriminatory profiling; (d) process sensitive data without legal basis.

6. DIGITAL SERVICES ACT COMPLIANCE

6.1 Hosting Provider Status: Legalica qualifies as a "hosting service provider" under Article 14 of the DSA. As such, Legalica is not liable for User-stored information without actual knowledge of illegality.

6.2 Content Moderation: Legalica may remove content that: (a) violates Applicable Law; (b) violates these Terms; (c) constitutes illegal content under the DSA.

6.3 Illegal Content Reporting: Report to: abuse@legalica.app. Reports must include: description, URL, legal basis, and reporter contact. Legalica will process within a reasonable timeframe.

6.4 Transparency Reporting: Legalica will publish annual DSA transparency reports as required.

7. CONSUMER RIGHTS AND WITHDRAWAL

7.1 EU Consumer Right of Withdrawal: If you are an EU consumer, you have 14 days to withdraw without reason. The period expires 14 days after contract conclusion. To withdraw, email: support@legalica.app with "WITHDRAWAL — [Account Email]" in the subject line.

7.2 Exception — Digital Services: If you are an EU consumer, you acknowledge that by expressly consenting to activate Platform access and begin using the digital content before the expiration of the 14-day withdrawal period, you thereby waive your statutory right of withdrawal. This express consent and acknowledgment are obtained during the checkout and account activation process. If you do not provide such consent, you must not access or use the Platform until the 14-day cooling-off period has expired.

7.3 Pre-Contractual Information (Art. 6 Rome I / Directive 2011/83/EU):
InformationDetail
Trader identity[...] OÜ, [...], Tallinn, Estonia
Total priceAs displayed on Pricing page, taxes included
Service characteristicsAI legal research, document drafting, corporate intelligence
Contract durationPer selected Subscription Term
Right of withdrawalAs stated in Section 7.1–7.2
Complaint handlingsupport@legalica.app / ODR platform

7.4 Refund Eligibility: Refunds are granted for: (a) verified service unavailability (99%+ downtime) — pro-rata; (b) double billing — full refund; (c) incorrect charge — difference refund; (d) material service degradation — at Legalica's discretion; (e) valid EU consumer withdrawal within 14 days — full refund if access not activated. No refunds for: change of mind after cooling-off; failure to use service; downgrade after billing; Terms violation; promotional subscriptions; annual mid-term cancellation (except exceptional circumstances).

7.5 Refund Request Procedure: Email support@legalica.app within 30 days with: account email, subscription date, and reason. Approved refunds processed within 14 days to original payment method.

8. USER OBLIGATIONS AND ACCEPTABLE USE

8.1 User Representations: You represent that: (a) you have legal right to use the Platform; (b) all User Input is accurate and lawful; (c) you have obtained necessary consents for Personal Data processing; (d) your use complies with all Applicable Law.

8.2 Prohibited Conduct: You shall NOT use the Platform for:
  • Illegal Activities: Money laundering, terrorist financing, fraud, identity theft, bribery, corruption, trafficking, or any criminal activity;
  • Unauthorized Practice of Law (UPL): Providing legal services without licensure; holding yourself out as an attorney; representing clients in proceedings without authorization; using AI Output as your own work product to deceive clients or third parties; submitting AI-generated documents to courts without attorney review;
  • Document Fraud: Using AI-generated legal documents to misrepresent legal status, forge documents, or deceive courts, tribunals, or regulatory authorities;
  • Platform Abuse: Automated scripts, bots, scrapers; circumventing rate limits; unauthorized access attempts; introducing malware; reverse engineering; interference with servers/networks; DDoS attacks;
  • Content Restrictions: Uploading unlawful, harmful, threatening, defamatory, obscene content; infringing IP rights; violating privacy rights; hate speech; discrimination; harassment of other users;
  • Data Misuse: Processing Personal Data without legal basis; processing unauthorized data; breaching client confidentiality; using Platform for surveillance without legal authority;
  • Account Misuse: Multiple accounts to circumvent limits; credential sharing; impersonation; false registration information; use on behalf of sanctioned entities.

8.3 Professional User Compliance: Professional Users must ensure compliance with: (a) rules of professional conduct in their jurisdiction(s); (b) technology competence requirements; (c) client confidentiality obligations; (d) supervisory obligations for subordinate staff.

8.4 Enforcement and Sanctions:
SeverityExamplesSanctions
MinorSoft rate limit exceededWarning, temporary restriction
ModerateCircumvention attempts, unauthorized dataSuspension (7–30 days)
SeriousUPL, document fraud, malwareIndefinite suspension, termination
CriticalCriminal activity, sanctions evasionImmediate termination, law enforcement referral

8.5 Appeal Process: Appeals to abuse@legalica.app within 14 days of sanction, including account details and explanation.

9. INFRASTRUCTURE PROVIDER TERMS

9.1 Infrastructure Reliance Disclosure: THE PLATFORM IS HOSTED ENTIRELY ON GOOGLE CLOUD PLATFORM. ALL DATA STORAGE, PROCESSING, AUTHENTICATION, AND COMPUTATION OCCURS ON GOOGLE-OWNED AND OPERATED INFRASTRUCTURE. Legalica is a software layer operating on top of Google Cloud services. Legalica does not own, operate, or control any physical servers, data centers, or network infrastructure.

9.2 Google's Liability Under GCP Terms: Under the Google Cloud Platform Terms of Service: (a) Google's liability is capped at fees paid in the 12 months preceding the event; (b) Google disclaims liability for indirect, consequential, and incidental damages; (c) Google has no obligation to assess Customer Data for legal compliance; (d) Google's notification of a Data Incident is not an acknowledgment of fault; (e) Google provides no warranty that services will be error-free or uninterrupted; (f) Google remains liable for subprocessor acts.

9.3 Legalica's Infrastructure-Related Limitations: SUBJECT TO SECTION 13.5 (MANDATORY EXCEPTIONS), LEGALICA SHALL NOT BE LIABLE FOR:

  • Any failure, outage, degradation, or interruption of Platform services caused by Google Cloud infrastructure failures, including but not limited to: server crashes, network failures, data center outages, DNS failures, CDN failures;
  • Any Data Breach, unauthorized access, or data loss originating from Google Cloud's infrastructure, security controls, or personnel, unless Legalica failed to: (i) configure Google Cloud security settings according to Google's best practices; (ii) apply available security patches within 30 days of release; (iii) respond to Google's security alerts within 48 hours;
  • Any loss of Customer Data due to Google Cloud storage failures, corruption, or deletion, unless Legalica failed to implement: (i) automated backups as configured in the Platform; (ii) cross-region replication where offered by Google Cloud;
  • Any failure of Firebase Authentication that results in unauthorized account access, credential compromise, or authentication bypass, unless caused by Legalica's misconfiguration of Firebase Security Rules;
  • Any performance degradation caused by Google Cloud resource throttling, quota limitations, or API rate limiting;
  • Any discontinuation, modification, or price change of Google Cloud services that affects Platform availability or functionality.

9.4 Best Efforts Obligation: Legalica will use commercially reasonable efforts to: (a) select reliable Infrastructure Providers; (b) configure infrastructure according to provider best practices; (c) monitor infrastructure health and respond to alerts; (d) maintain backup and disaster recovery procedures; (e) implement security measures as described in the Security section of our Privacy documentation.

9.5 User's Acceptance of Infrastructure Risk: BY USING THE PLATFORM, YOU ACCEPT THE RISK THAT SERVICE QUALITY, SECURITY, AND AVAILABILITY ARE DEPENDENT ON THIRD-PARTY INFRASTRUCTURE PROVIDERS OVER WHICH LEGALICA HAS NO DIRECT CONTROL. This acceptance is a material condition of the contractual bargain reflected in the pricing of the Platform.

10. PAYMENT, SUBSCRIPTION, AND REFUNDS

10.1 Fees: Fees are quoted in EUR, exclusive of applicable taxes unless stated otherwise. All Fees are non-refundable except as stated in Section 7.

10.2 Payment Terms: Fees charged in advance. Payment due within 14 days of invoice. Late payment may result in suspension. Legalica may change Fees with 30 days' notice, effective at next renewal.

10.3 Taxes: You are responsible for all applicable taxes. VAT applied per Estonian and EU regulations. B2B reverse charge applies where you provide a valid VAT ID.

10.4 Subscription and Renewal: Subscriptions auto-renew for successive periods unless cancelled. Cancellation via account settings or email to support@legalica.app. Takes effect at end of current term. No refunds for partial periods.

10.5 Free Trial: One free trial per individual/organization. Limited functionality. Auto-converts to paid unless cancelled. May be terminated by Legalica at any time.

11. SERVICE LEVEL AGREEMENT

11.1 Uptime Commitments:
TierUptime GuaranteeMax Monthly Downtime
Starter99.0%~7h 18m
Professional99.5%~3h 39m
Enterprise99.9%~43m
11.2 Service Credits (Sole Remedy):
TierUptime RangeCredit
Starter< 99.0% ≥ 98.0%10%
Starter< 98.0% ≥ 95.0%20%
Starter< 95.0%30%
Professional< 99.5% ≥ 98.5%15%
Professional< 98.5% ≥ 96.0%25%
Professional< 96.0%35%
Enterprise< 99.9% ≥ 99.0%25%
Enterprise< 99.0% ≥ 97.0%35%
Enterprise< 97.0%50%

Service credits are your sole and exclusive remedy for Downtime. Maximum credits in 12 months: 1 month of Fees. Credits have no cash value.

11.3 Credit Request: Email support@legalica.app within 30 days of affected month. Credits applied to next billing cycle within 30 days.

11.4 Exclusions: Downtime excludes: Scheduled Maintenance (72h notice), Emergency Maintenance, Force Majeure Events, Customer equipment/software issues, third-party service failures, Customer Terms violations.

11.5 Maintenance Windows: Scheduled Maintenance: max once/month, max 2 hours, during off-peak hours (02:00–04:00 EET), 72h advance notice. Emergency Maintenance: as needed, notice ASAP.

11.6 Support Response Times:
SeverityProfessionalEnterprise
Critical1 hour30 minutes
High4 hours2 hours
Medium24 hours12 hours
Low48 hours24 hours
11.7 Backup and Recovery:
MetricCommitment
Backup frequencyContinuous replication + daily snapshots
Backup retention30 days
RTO4 hours
RPO1 hour
Backup locationCross-region (Frankfurt ↔ Dublin)

PART II — LIABILITY AND PROTECTION

12. LIMITATION OF LIABILITY — COMPREHENSIVE

12.1 Fundamental Liability Framework: THE FOLLOWING LIMITATION OF LIABILITY PROVISIONS ARE A MATERIAL AND FUNDAMENTAL PART OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT THE PRICING OF THE PLATFORM REFLECTS THE ALLOCATION OF RISK SET FORTH HEREIN. THESE PROVISIONS HAVE BEEN NEGOTIATED IN GOOD FAITH AND ARE REASONABLE AND ENFORCEABLE UNDER ESTONIAN LAW (LOA § 106, COMMERCIAL CODE § 314).

12.2 Disclaimer of All Warranties: THE PLATFORM AND ALL AI OUTPUT ARE PROVIDED STRICTLY "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE;
  • ACCURACY, COMPLETENESS, RELIABILITY, CURRENCY, OR ERROR-FREE OPERATION;
  • NON-INFRINGEMENT OF THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS;
  • UNINTERRUPTED, TIMELY, SECURE, OR VIRUS-FREE ACCESS;
  • ANY SPECIFIC LEGAL, FINANCIAL, OR BUSINESS OUTCOME;
  • LEGAL ACCURACY OF ANY AI OUTPUT;
  • CONTINUOUS AVAILABILITY ACROSS ALL 324 SUPPORTED JURISDICTIONS;
  • PERFORMANCE CONSISTENCY ACROSS ALL 187+ SUPPORTED LANGUAGES;
  • COMPATIBILITY WITH ALL LOCAL LAWS, REGULATIONS, AND PROFESSIONAL CONDUCT RULES IN EVERY JURISDICTION.

12.3 Exclusion of Indirect Damages: TO THE MAXIMUM EXTENT PERMITTED BY ESTONIAN LAW AND ANY OTHER APPLICABLE LAW, LEGALICA SHALL NOT BE LIABLE FOR ANY:

  • INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR AGGRAVATED DAMAGES;
  • LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITIES, OR LOST GOODWILL;
  • LOSS OF DATA, COST OF DATA RECOVERY, OR BUSINESS INTERRUPTION;
  • DAMAGES ARISING FROM RELIANCE ON AI OUTPUT OR EXTERNAL REGISTRY DATA;
  • DAMAGES ARISING FROM LEGAL OUTCOMES, JUDGMENTS, SETTLEMENTS, OR DISPUTES;
  • DAMAGES ARISING FROM THIRD-PARTY CLAIMS AGAINST YOU;
  • DAMAGES ARISING FROM AI HALLUCINATIONS, INACCURACIES, OR OMISSIONS;
  • DAMAGES ARISING FROM UNAUTHORIZED PRACTICE OF LAW BY YOU;
  • DAMAGES ARISING FROM YOUR FAILURE TO INDEPENDENTLY VERIFY AI OUTPUT;
  • DAMAGES ARISING FROM INFRASTRUCTURE PROVIDER FAILURES (PER SECTION 9.3);
  • DAMAGES ARISING FROM JURISDICTION-SPECIFIC LEGAL REQUIREMENTS NOT COVERED BY THE PLATFORM;
  • DAMAGES ARISING FROM LANGUAGE-SPECIFIC NUANCES OR TRANSLATION ERRORS;
  • DAMAGES ARISING FROM CHANGES IN APPLICABLE LAW AFTER AI OUTPUT GENERATION;
  • REPUTATIONAL DAMAGE, MORAL DAMAGES, OR DAMAGE TO PROFESSIONAL STANDING.

12.4 Liability Cap: LEGALICA'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (a) TEN THOUSAND EUROS (EUR 10,000); OR (b) THE TOTAL FEES PAID BY YOU TO LEGALICA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY. THIS CAP APPLIES REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, OR OTHERWISE) AND REGARDLESS OF WHETHER LEGALICA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.5 Per-Claim Limitation: No individual claim or series of related claims shall exceed 50% of the Liability Cap in Section 12.4.

12.6 Mandatory Exceptions (Non-Waivable): The limitations in Sections 12.3 and 12.4 do not apply to: (a) Legalica's intentional misconduct (tahtlik tegu); (b) Legalica's gross negligence (raske hooletus); (c) fraud or fraudulent misrepresentation; (d) death or personal injury caused by Legalica's negligence; (e) liability that cannot be limited under mandatory Estonian law or the mandatory law of the User's habitual residence under Rome I Article 6; (f) Legalica's breach of GDPR obligations where such liability cannot be contractually excluded. THESE EXCEPTIONS ARE THE SOLE CIRCUMSTANCES UNDER WHICH LEGALICA'S LIABILITY MAY EXCEED THE CAP. IN ALL OTHER CASES, THE CAP APPLIES ABSOLUTELY.

12.7 Estonian Law Basis: Under Estonian LOA § 106, parties may agree to preclude or restrict liability for non-performance, except that agreements excluding liability for intentional breach or unreasonably restricting liability are void. These Terms: (a) do not exclude liability for intentional breach; (b) reasonably restrict liability for ordinary negligence given the nature of AI-powered software services; (c) preserve full liability for gross negligence and fraud; (d) are proportionate to the Fees charged and the risk assumed by each party.

12.8 Acknowledgment of Risk Allocation: You acknowledge that: (a) the pricing reflects this liability allocation; (b) without these limitations, the Platform would not be economically viable at current prices; (c) you had the opportunity to negotiate or decline these terms; (d) these limitations are reasonable given the inherent uncertainties of AI technology and multi-jurisdictional legal analysis.

12.9 Consumer Rights Exemption: IF YOU ARE A CONSUMER (A NATURAL PERSON ACTING FOR PURPOSES OUTSIDE YOUR TRADE, BUSINESS, CRAFT, OR PROFESSION), CERTAIN MANDATORY CONSUMER PROTECTION LAWS MAY PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OR ALL OF THE LIMITATIONS IN SECTIONS 12.3 AND 12.4 MAY NOT APPLY TO YOU. IN SUCH CASES, LEGALICA'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY THE MANDATORY STATUTORY LAWS OF YOUR COUNTRY OF HABITUAL RESIDENCE.

13. INDEMNIFICATION — FULL PROTECTION

13.1 Comprehensive User Indemnification: THIS SECTION 13.1 APPLIES EXCLUSIVELY TO PROFESSIONAL USERS AND BUSINESS ENTITIES. IF YOU ARE A CONSUMER, YOUR LIABILITY TO LEGALICA FOR BREACH OF CONTRACT OR UNLAWFUL ACTS SHALL BE GOVERNED BY APPLICABLE STATUTORY LAW.

IF YOU ARE A PROFESSIONAL USER OR ACTING ON BEHALF OF A BUSINESS, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS LEGALICA, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND INFRASTRUCTURE PROVIDERS FROM AND AGAINST ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING OUT OF OR RELATED TO:

  • YOUR USE OF THE PLATFORM OR ANY AI OUTPUT;
  • YOUR USER INPUT OR ANY CONTENT YOU SUBMIT;
  • YOUR VIOLATION OF THESE TERMS;
  • YOUR VIOLATION OF ANY APPLICABLE LAW OR THIRD-PARTY RIGHTS;
  • YOUR RELIANCE ON AI OUTPUT OR EXTERNAL REGISTRY DATA;
  • YOUR PROVISION OF LEGAL SERVICES TO THIRD PARTIES BASED ON AI OUTPUT;
  • ANY CLAIM THAT YOUR USE CONSTITUTES UNAUTHORIZED PRACTICE OF LAW;
  • ANY BREACH OF PROFESSIONAL CONDUCT RULES;
  • ANY CLAIM BY A THIRD PARTY ARISING FROM YOUR USE OF AI OUTPUT;
  • YOUR FAILURE TO INDEPENDENTLY VERIFY AI OUTPUT;
  • ANY DATA YOU PROCESS THROUGH THE PLATFORM WITHOUT PROPER LEGAL BASIS;
  • ANY CLAIM BY A CLIENT, EMPLOYER, OR COUNTERPARTY REGARDING YOUR USE OF THE PLATFORM;
  • ANY JURISDICTION-SPECIFIC LEGAL VIOLATION ARISING FROM YOUR ACTIONS BASED ON PLATFORM OUTPUT;
  • ANY INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS THROUGH YOUR USER INPUT.

13.2 Indemnification Procedure: Legalica will: (a) notify you of any claim subject to indemnification; (b) cooperate in the defense; (c) allow you to control defense and settlement, provided no settlement admitting Legalica's liability is made without our written consent.

13.3 No Duty to Defend User: Legalica has no obligation to defend you against any claim arising from your use of the Platform. You are solely responsible for retaining your own legal counsel for any disputes arising from your use of the Platform or reliance on AI Output.

14. DATA OWNERSHIP AND INTELLECTUAL PROPERTY

14.1 User Input Ownership: You retain all rights to your User Input.

14.2 AI Output License: Legalica grants you a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use AI Output for internal business or client legal services. This license does not grant any right to use AI Output in a manner constituting UPL, nor does it validate legal accuracy.

14.3 Legalica IP: All Platform technology, software, interfaces, designs, patents, copyrights, and trademarks remain Legalica's exclusive property. This license is the only right granted.

14.4 Feedback: Feedback provided to Legalica may be used without restriction or compensation.

15. CONFIDENTIALITY

15.1 Confidentiality Obligations: Legalica will maintain User Input confidentiality per industry standards. Notwithstanding the foregoing, Legalica may access User Input: (a) as necessary to provide Platform services; (b) to comply with legal obligations; (c) to enforce these Terms; (d) in anonymized, aggregated form for service improvement.

15.2 No Privilege: Communications with Legalica are not protected by attorney-client privilege, legal professional privilege, or work product doctrine. Do not disclose privileged client information unless strictly necessary for technical support.

15.3 Third-Party LLM Processing: User Input is processed by Third-Party LLMs per contractual data processing agreements requiring: (a) processing solely for generating AI Output; (b) no data retention beyond response generation; (c) no use for model training; (d) appropriate security measures.

15.4 AI Training Restriction and Third-Party Providers: Legalica strictly prohibits the use of Customer Data for training its own proprietary AI models. Furthermore, Legalica utilizes enterprise-tier API agreements with Third-Party LLMs (Google Gemini as primary; Moonshot AI/Kimi, Groq/Meta Llama, and Ollama as fallback providers in a cascading architecture) which explicitly state that User Input is not retained or used for training their foundation models. Legalica's obligation is limited to the careful selection, configuration, and contractual binding of such Third-Party LLMs to "zero data retention" principles, but Legalica assumes no absolute liability for an Infrastructure Provider's covert breach of their own processing agreements.

16. FORCE MAJEURE AND 324-JURISDICTION FRAMEWORK

16.1 Force Majeure Events: Legalica shall not be liable for failure or delay in performance caused by Force Majeure Events, including but not limited to: (a) acts of God, natural disasters, pandemics, epidemics; (b) war, terrorism, civil unrest, riots, insurrection; (c) government actions, sanctions, embargoes, regulatory changes, export controls; (d) Internet service provider failures, backbone network outages, DNS failures; (e) strikes, labor disputes, or lockouts; (f) changes in Applicable Law in any of the 324 Supported Jurisdictions; (g) court orders, injunctions, or regulatory actions in any Supported Jurisdiction restricting Platform operation; (h) Infrastructure Provider failures (per Section 9); (i) External Registry unavailability; (j) Third-Party LLM API failures or discontinuation.

16.2 324-Jurisdiction Force Majeure: SPECIFICALLY, CHANGES IN THE LAWS, REGULATIONS, OR COURT INTERPRETATIONS OF ANY OF THE 324 SUPPORTED JURISDICTIONS THAT: (a) prohibit or restrict AI-powered legal tools; (b) impose new licensing requirements for legal AI platforms; (c) restrict cross-border data transfers; (d) impose content restrictions on AI-generated legal content; (e) require local presence or registration; SHALL CONSTITUTE FORCE MAJEURE EVENTS, AND LEGALICA SHALL HAVE NO LIABILITY FOR ANY SERVICE INTERRUPTION, MODIFICATION, OR DISCONTINUATION RESULTING FROM SUCH CHANGES.

16.3 Language Restriction Force Majeure: If Applicable Law in any Supported Jurisdiction restricts or prohibits the provision of legal information or AI-assisted legal tools in any of the 187+ supported languages, such restriction shall constitute a Force Majeure Event.

16.4 Notice and Mitigation: Legalica will: (a) notify you of Force Majeure Events within 5 Business Days; (b) use commercially reasonable efforts to resume performance; (c) propose alternative solutions where practicable.

16.5 Termination for Prolonged Force Majeure: Either party may terminate if a Force Majeure Event continues for more than 60 consecutive days, with pro-rata refund of prepaid Fees for the terminated period.

17. TERM AND TERMINATION

17.1 Term: These Terms commence on the Effective Date and continue until terminated.

17.2 Termination by User: You may terminate by cancelling your subscription or deleting your account.

17.3 Termination by Legalica: Legalica may terminate or suspend immediately for: (a) material breach; (b) non-payment; (c) illegal use; (d) harm to Legalica or third parties; (e) 90+ days inactivity (free accounts); (f) legal compliance requirements.

17.4 Effects of Termination: Upon termination: (a) access ceases immediately; (b) you remain liable for pre-termination Fees; (c) data deleted per Data Retention Policy; (d) survival provisions continue.

17.5 Survival: Sections 4 (No Legal Advice), 5 (EU AI Act), 6 (DSA), 9 (Infrastructure), 12 (Limitation of Liability), 13 (Indemnification), 14 (IP), 15 (Confidentiality), 16 (Force Majeure), 18 (Governing Law), and this Section 17.5 shall survive termination.

PART III — GOVERNANCE

18. GOVERNING LAW AND DISPUTE RESOLUTION

18.1 Governing Law: These Terms are governed by the laws of the Republic of Estonia, without regard to conflict of laws principles. Estonian Law of Obligations Act (Võlaõigusseadustik) and Estonian Commercial Code (Äriseadustik) shall apply.

18.2 Rome I Applicable Law: For EU consumers, Article 6 of Rome I Regulation may apply the mandatory consumer protection rules of the consumer's habitual residence. Notwithstanding any such application, the following shall always be governed by Estonian law: (a) the validity and interpretation of these Terms; (b) the Liability Cap in Section 12.4 (to the extent permitted by mandatory law); (c) the indemnification obligations in Section 13; (d) the validity of the governing law clause itself.

18.3 324-Jurisdiction Consideration: Legalica provides services across 324 jurisdictions. The following applies:

  • Governing law: Always Estonian law per Section 18.1;
  • Jurisdiction: Harju County Court, Tallinn, Estonia (exclusive);
  • Local law compliance: Users are solely responsible for ensuring their use complies with Jurisdiction-Specific Law;
  • UPL protection: These Terms disclaim legal advice status in ALL Supported Jurisdictions. However, if any court in any Supported Jurisdiction determines that the Platform constitutes legal advice or UPL, (i) such determination shall not invalidate these Terms; (ii) you shall indemnify Legalica per Section 13; (iii) Legalica may suspend services in that jurisdiction immediately;
  • Language of proceedings: All proceedings shall be conducted in English or Estonian at Legalica's discretion.

18.4 Consumer User Jurisdiction: If you are a consumer, nothing prevents you from bringing proceedings in your country of residence under Article 18(2) of Regulation (EU) 1215/2012 (Brussels I bis Recast). However, the governing law remains Estonian law per Section 18.1.

18.5 Alternative Dispute Resolution: Before litigation, parties agree to good-faith negotiation for 30 days. Either party may propose mediation.

18.6 Online Dispute Resolution: The EU ODR platform is available at https://ec.europa.eu/consumers/odr. Legalica's ODR email: legal@legalica.app. Participation in consumer arbitration is voluntary.

18.7 Injunctive Relief: Either party may seek injunctive relief in any competent court to prevent irreparable harm pending dispute resolution.

19. MODIFICATIONS TO TERMS

19.1 Right to Modify: Legalica may modify these Terms at any time. Material changes: 30 days' advance notice via email and Platform notice. Continued use after changes constitutes acceptance.

19.2 Material Changes: Material changes significantly affecting your rights or obligations require 30 days' notice. You may terminate within 30 days of notice if you do not accept changes, with pro-rata refund.

20. SEVERABILITY AND SURVIVAL

20.1 Severability: If any provision is invalid, it shall be modified to the minimum extent necessary to make it valid. If modification is impossible, it shall be severed. Remaining provisions continue in full force.

20.2 Estonian Mandatory Law Override: If any provision of these Terms is held unenforceable under mandatory Estonian law, it shall be modified to the maximum extent permitted by such law, and the remainder of these Terms shall remain enforceable.

20.3 Survival: Provisions that by their nature should survive termination shall survive, including: limitation of liability, indemnification, confidentiality, IP ownership, governing law, and dispute resolution.

21. CONTACT INFORMATION

DepartmentEmail
General Supportsupport@legalica.app
Legallegal@legalica.app
DPOdpo@legalica.app
Securitysecurity@legalica.app
Abuseabuse@legalica.app
Ethicsethics@legalica.app
Presspress@legalica.app

Postal: [...] OÜ, [...], Tallinn, Estonia

Regulatory: Andmekaitse Inspektsioon, Tatari 39, Tallinn 10134, Estonia

22. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Legal Disclaimer, AI Ethics Policy, and any applicable Order, constitute the entire agreement between you and Legalica, superseding all prior agreements, representations, and understandings.

BY CLICKING "I AGREE" OR ACCESSING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE COMPREHENSIVE DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY, INDEMNIFICATION, INFRASTRUCTURE RISK ALLOCATION, 324-JURISDICTION GOVERNING LAW FRAMEWORK, AND WAIVER OF NON-MANDATORY RIGHTS. YOU FURTHER ACKNOWLEDGE THAT LEGALICA IS NOT A LAW FIRM, DOES NOT PROVIDE LEGAL ADVICE, AND THAT ALL AI OUTPUT MUST BE INDEPENDENTLY VERIFIED BY A QUALIFIED LEGAL PROFESSIONAL.

End of Master Terms of Service